Users running Windows 7 who do not have Verisign Universal Root Certificate Authority installed will have issues where GeForce Experience and/or the display driver will not update to the latest version. This will occur if the system is not current with the latest Windows Updates or if the user has turned off the Update Root Certificates feature through Group Policy settings.
Solution for GeForce Experience:
Users should manually update GeForce Experience by downloading the latest version from: https://www.nvidia.com/en-us/geforce/geforce-experience/
Solution for Display Drivers:
Users should manually update the display driver by downloading the latest version from: https://www.geforce.com/drivers