USA - United States
USA - United States

ARG - Argentina

AUT - Austria

BEL - Belgium

BRA - Brasil

CHE - Switzerland

CHL - Chile

CHN - China

CLM - Colombia

CZE - Czech Republic

DEU - Germany

DNK - Denmark

ESP - Spain

FIN - Finland

FRA - France

GBR - United Kingdom

IND - India

ITA - Italy

JPN - Japan

KOR - Korea

LUX - Luxembourg

MEX - Mexico

NLD - The Netherlands

NOR - Norway

PER - Peru

POL - Poland

RUS - Russia

SWE - Sweden

TWN - Taiwan

TUR - Turkey

USA - United States

VEN - Venezuela

Change default
    • Cloud Services
      • BioNeMo
      • DGX Cloud
      • NeMo
      • Omniverse Cloud
      • Private Registry
      • NVIDIA NGC
    • Data Center
      • Overview
      • DGX Platform
      • Grace CPU
      • HGX Platform
      • IGX Platform
      • MGX Platform
      • OVX Systems
    • Embedded Systems
      • Jetson
      • DRIVE AGX
      • Clara AGX
    • Gaming and Creating
      • GeForce
      • GeForce Graphics Cards
      • Laptops
      • G-SYNC Monitors
      • DLSS
      • Reflex
      • RTX AI PCs
      • NVIDIA Studio
      • GeForce NOW Cloud Gaming
      • NVIDIA App
      • NVIDIA Broadcast App
      • SHIELD TV
    • Graphics Cards and GPUs
      • Blackwell Architecture
      • Hopper Architecture
      • Ada Lovelace Architecture
      • GeForce Graphics Cards
      • NVIDIA RTX PRO
      • Virtual GPU
    • Laptops
      • GeForce Laptops
      • Studio Laptops
      • NVIDIA RTX PRO Laptops
    • Networking
      • Overview
      • DPUs and SuperNICs
      • Ethernet
      • InfiniBand
      • Networking Software
      • Network Acceleration
    • Professional Workstations
      • Overview
      • DGX Spark
      • DGX Station
      • NVIDIA RTX PRO AI Workstations
      • NVIDIA RTX PRO Desktops
      • NVIDIA RTX PRO Laptops
    • Software
      • Agentic AI - Agent Intelligence Toolkit
      • AI Blueprints
      • AI Inference - Dynamo
      • AI Inference Microservices - NIM
      • AI Microservices - CUDA-X
      • Automotive - DRIVE
      • Avatar - Tokkio
      • Cloud-AI Video Streaming - Maxine
      • Cybersecurity - Morpheus
      • Data Science - Apache Spark
      • Data Science - RAPIDS
      • Decision Optimization - cuOpt
      • Generative AI - NeMo
      • Healthcare - Clara
      • Industrial AI - Omniverse
      • Intelligent Video Analytics - Metropolis
      • NVIDIA Mission Control
      • NVIDIA AI Enterprise Platform
      • Physical AI - Cosmos
      • NVIDIA Run:ai
      • Robotics - Isaac
      • Telecommunications - Aerial
      • See All Software
    • Tools
      • AI Workbench
      • API Catalog
      • Data Center Management
      • GPU Monitoring
      • Nsight
      • NGC Catalog
      • NVIDIA App for Laptops
      • NVIDIA NGC
      • Desktop Manager
      • RTX Accelerated Creative Apps
      • Video Conferencing
    • Artificial Intelligence
      • Overview
      • Agentic AI
      • AI Data
      • Conversational AI
      • Cybersecurity
      • Data Science
      • Generative AI
      • Inference
    • Cloud and Data Center
      • Overview
      • AI Data Platform for Enterprise
      • Accelerated Computing
      • Cloud Computing
      • Colocation
      • MLOps
      • Networking
      • Sustainable Computing
      • Virtualization
    • Design and Simulation
      • Overview
      • Computer Aided-Engineering
      • Digital Twin Development
      • Rendering
      • Robotic Simulation
      • Scientific Visualization
      • Vehicle Simulation
      • Extended Reality
    • High-Performance Computing
      • Overview
      • HPC and AI
      • Scientific Visualization
      • Simulation and Modeling
      • Quantum Computing
    • Robotics and Edge AI
      • Overview
      • Robotics
      • Edge AI
      • Vision AI
    • Autonomous Vehicles
      • Overview
      • Infrastructure
      • Simulation
      • In-Vehicle Computing
      • Safety
    • Industries
      • Overview
      • Architecture, Engineering, Construction & Operations
      • Automotive
      • Consumer Internet
      • Cybersecurity
      • Energy
      • Financial Services
      • Healthcare and Life Sciences
      • Higher Education
      • Game Development
      • Global Public Sector
      • Manufacturing
      • Media and Entertainment
      • US Public Sector
      • Restaurants
      • Retail and CPG
      • Robotics
      • Smart Cities
      • Supercomputing
      • Telecommunications
      • Transportation
  • Shop
  • Drivers
  • Support
  • NVIDIANVIDIA logo
NVIDIANVIDIA logo
  • ProductsCaret down iconAccordion is closed, click to open.
    • Cloud Services
      • BioNeMo
      • DGX Cloud
      • NeMo
      • Omniverse Cloud
      • Private Registry
      • NVIDIA NGC
    • Data Center
      • Overview
      • DGX Platform
      • Grace CPU
      • HGX Platform
      • IGX Platform
      • MGX Platform
      • OVX Systems
    • Embedded Systems
      • Jetson
      • DRIVE AGX
      • Clara AGX
    • Gaming and Creating
      • GeForce
      • GeForce Graphics Cards
      • Laptops
      • G-SYNC Monitors
      • DLSS
      • Reflex
      • RTX AI PCs
      • NVIDIA Studio
      • GeForce NOW Cloud Gaming
      • NVIDIA App
      • NVIDIA Broadcast App
      • SHIELD TV
    • Graphics Cards and GPUs
      • Blackwell Architecture
      • Hopper Architecture
      • Ada Lovelace Architecture
      • GeForce Graphics Cards
      • NVIDIA RTX PRO
      • Virtual GPU
    • Laptops
      • GeForce Laptops
      • Studio Laptops
      • NVIDIA RTX PRO Laptops
    • Networking
      • Overview
      • DPUs and SuperNICs
      • Ethernet
      • InfiniBand
      • Networking Software
      • Network Acceleration
    • Professional Workstations
      • Overview
      • DGX Spark
      • DGX Station
      • NVIDIA RTX PRO AI Workstations
      • NVIDIA RTX PRO Desktops
      • NVIDIA RTX PRO Laptops
    • Software
      • Agentic AI - Agent Intelligence Toolkit
      • AI Blueprints
      • AI Inference - Dynamo
      • AI Inference Microservices - NIM
      • AI Microservices - CUDA-X
      • Automotive - DRIVE
      • Avatar - Tokkio
      • Cloud-AI Video Streaming - Maxine
      • Cybersecurity - Morpheus
      • Data Science - Apache Spark
      • Data Science - RAPIDS
      • Decision Optimization - cuOpt
      • Generative AI - NeMo
      • Healthcare - Clara
      • Industrial AI - Omniverse
      • Intelligent Video Analytics - Metropolis
      • NVIDIA Mission Control
      • NVIDIA AI Enterprise Platform
      • Physical AI - Cosmos
      • NVIDIA Run:ai
      • Robotics - Isaac
      • Telecommunications - Aerial
      • See All Software
    • Tools
      • AI Workbench
      • API Catalog
      • Data Center Management
      • GPU Monitoring
      • Nsight
      • NGC Catalog
      • NVIDIA App for Laptops
      • NVIDIA NGC
      • Desktop Manager
      • RTX Accelerated Creative Apps
      • Video Conferencing
  • SolutionsCaret down iconAccordion is closed, click to open.
    • Artificial Intelligence
      • Overview
      • Agentic AI
      • AI Data
      • Conversational AI
      • Cybersecurity
      • Data Science
      • Generative AI
      • Inference
    • Cloud and Data Center
      • Overview
      • AI Data Platform for Enterprise
      • Accelerated Computing
      • Cloud Computing
      • Colocation
      • MLOps
      • Networking
      • Sustainable Computing
      • Virtualization
    • Design and Simulation
      • Overview
      • Computer Aided-Engineering
      • Digital Twin Development
      • Rendering
      • Robotic Simulation
      • Scientific Visualization
      • Vehicle Simulation
      • Extended Reality
    • High-Performance Computing
      • Overview
      • HPC and AI
      • Scientific Visualization
      • Simulation and Modeling
      • Quantum Computing
    • Robotics and Edge AI
      • Overview
      • Robotics
      • Edge AI
      • Vision AI
    • Autonomous Vehicles
      • Overview
      • Infrastructure
      • Simulation
      • In-Vehicle Computing
      • Safety
  • IndustriesCaret down iconAccordion is closed, click to open.
    • Industries
      • Overview
      • Architecture, Engineering, Construction & Operations
      • Automotive
      • Consumer Internet
      • Cybersecurity
      • Energy
      • Financial Services
      • Healthcare and Life Sciences
      • Higher Education
      • Game Development
      • Global Public Sector
      • Manufacturing
      • Media and Entertainment
      • US Public Sector
      • Restaurants
      • Retail and CPG
      • Robotics
      • Smart Cities
      • Supercomputing
      • Telecommunications
      • Transportation
    • Shop
    • Drivers
    • Support
Skip Navigation

NVIDIA SUPPORT

NVIDIA Home > Support Home Page > Knowledgebase Home Page >  Support Home Page
Log In | Sign Up

Search

Screen Reader users press enter to select a . 
 All Products
 Marketplace
 NVIDIA Academy
 GeForce graphics
 GeForce NOW
 NVIDIA App
 SHIELD TV
 G-Assist
 Broadcast
 GeForce Experience
 SHIELD TV (2019)
 SHIELD TV Pro (2019)
 SHIELD Games
 NVIDIA RTX/Quadro
 Jetson
 Tesla, GPU Compute and CUDA
 GDPR
 Legacy Products
 Other
Screen Reader users press enter to select a . 
 All Categories
 Product Information
 Setup and Use
 Installation/Uninstallation
 Troubleshooting
 NVIDIA Store
 NVIDIA Academy
 Virtual Reality
 GDPR
 Other
 Store or partner issue
Search filters applied
(Link opens in a new tab)
(Link opens in a new tab)

TROUBLESHOOTING

(Link opens in a new tab)

PRODUCT INFORMATION

  • (Link opens in a new tab)Get help with an order or purchase
  • (Link opens in a new tab)GeForce Hardware Compare/Buy
  • (Link opens in a new tab)Graphic Card or Motherboard was part of your computer purchase
(Link opens in a new tab)

WARRANTY

Top Links

Add-Ins & Motherboards The Geforce Store GeForce Drivers Forum GeForce Guides

Search Results

Recommended Links
  1. I checked my credit card statement and I am not seeing a charge from NVIDIA on my statement for my GeForce NOW membership. Under what name will the charges appear on my statement?

    All GeForce NOW charges will appear as "DRI*NVIDIA". Payments are processed by our payment partner, Digital River. Date Updated: 09/29/2021
  2. I am trying to sign up for a paid GeForce NOW membership and my credit card is declined even though I have sufficient balance?

    Please check to make sure your card has enough funds for purchasing a membership. Date Updated: 09/29/2021
  3. Why am I charged twice a month for my GeForce NOW membership?

    You may see two charges on your billing cycle if the transaction failed on a regular billing cycle. Our payment system will attempt to charge your payment method again. However, you will only be... Date Updated: 09/29/2021
  4. My GeForce NOW membership transaction has been declined. How do I fix this?

    Please make sure payment method and billing address are entered correctly. You can view your billing information by visiting http://account.nvidia.com . You can also access your account in the... Date Updated: 09/29/2021
  • < Previous
  • 1
  • …
  • 209
  • 210
  • 211
  • …
  • 339
  • Next >

Live Chat

Chat online with one of our support agents

CHAT NOW

ASK US A QUESTION

Contact Support for assistance

800.797.6530

Ask a Question
NVIDIA
  • Privacy Policy
  • Manage My Privacy
  • Do Not Sell or Share My Data
  • Terms of Service
  • Accessibility
  • Corporate Policies
  • Product Security
  • Contact