The NVIDIA GeForce NOW payment provider transition is nearly complete. Premium members whose billing was waived starting January 31, 2025, will resume starting March 10, 2025. Members can make adjustments to their memberships and see their next billing date in the account portal.
Why can’t I use SEPA as a new payment method?
Users who subscribed prior to the payment provider transition can continue paying with SEPA. However, are not accepting SEPA as a payment method for new memberships at this time. SEPA users who change or delete their payment method will not be able to revert back to SEPA payments.
Additional adjustments for all users can now be made and will need to be made before the next billing date – which can be found in the GeForce NOW Account Overview.
Why are gift cards sold out right now?
GeForce NOW is transitioning to a new payment provider. While we work through this transition, gift card purchases are paused.
GeForce NOW is transitioning to a new payment provider. While we work through this transition, gift card purchases are paused.
Can I purchase additional hours right now?
GeForce NOW is transitioning to a new payment provider. While we work through this transition, you will not be able to purchase additional time. Accounts affected by this change have been migrated to an unlimited playtime account.
GeForce NOW is transitioning to a new payment provider. While we work through this transition, you will not be able to purchase additional time. Accounts affected by this change have been migrated to an unlimited playtime account.
Those users will continue to enjoy unlimited playtime until their first billing cycle on or after January 1, 2026, as long as their Premium membership remains uninterrupted and in good standing, once billing resumes.
All premium members who subscribed on or after February 27, 2025 are able to purchase add-on time now.
When will I be billed next?
Billing is waived for the duration of the transition, pushing back your next billing cycle by the same length of time. Billing will resume starting March 10th 2025. Visit your account portal for further updates.
Billing is waived for the duration of the transition, pushing back your next billing cycle by the same length of time. Billing will resume starting March 10th 2025. Visit your account portal for further updates.
Are my payment methods safely being transferred over to the new system? Do I need to do anything?
No action is currently required as we safely transition to a new payment provider. Your payment information is secure.
No action is currently required as we safely transition to a new payment provider. Your payment information is secure.
Will anything about my membership change during this time?
No, your account will remain in good standing during this time at your current membership tier. Billing is waived while we transition payment services.
No, your account will remain in good standing during this time at your current membership tier. Billing is waived while we transition payment services.
I’m a member of a GeForce NOW Alliance service provider, does this affect me?
No. Changes to the NVIDIA-operated service have no impact on your billing.
No. Changes to the NVIDIA-operated service have no impact on your billing.
Why do I have to pay for my GeForce NOW Alliance service if NVIDIA isn’t charging its members?
Any impact to NVIDIA’s service due to transitioning payment services is limited to its service.
Why can’t I purchase more than one day pass at a time?
GeForce NOW is transitioning to a new payment provider. During this time, only one day pass can be purchased at a single time.
I’m a current GeForce NOW free member. Can I upgrade to a higher tier of membership?
Yes. Members with a free GeForce NOW account are eligible to upgrade to a Performance or Ultimate membership.
Yes. Members with a free GeForce NOW account are eligible to upgrade to a Performance or Ultimate membership.