A: Genshin Impact is currently available on Windows PC, macOS, Chromebook, iOS/iPadOS Safari, and Android mobile devices. A miHoYo account is also required to play the game.
Q: Will the experience of playing Genshin Impact on GeForce NOW be different from a standard gaming PC?
A：Genshin Impact on GeForce NOW is the same experience as a standard gaming PC. GeForce NOW allows you to play the game instantly, without having to download the entire game. All of the progress you make playing on GeForce NOW is stored in the cloud and is saved with all other platforms used to play Genshin Impact.
Q: How do I play Genshin Impact on GeForce NOW with my mobile device?
A: Simply launch Genshin Impact through GeForce NOW on any supported iOS/iPadOS Safari and Android device. Touch controls will be automatically applied when streaming Genshin Impact on your mobile device. This is the same experience as a standard gaming PC but you play with just your mobile device and fingers. Note: keyboard/mouse and gamepads are still supported on all Windows PCs, Macs, and Chromebooks.
Q: I am playing Geshin Impact on a phone or tablet and I see black bars on the side. Is that expected?
A: PC games are designed to run at 16:9 or 4:3 aspect ratios, which GeForce NOW fully supports.
Q：When playing Genshin Impact on GeForce NOW, are the in-game policy mechanisms the same as on the other apps?
A：Yes, when playing Genshin Impact on GeForce NOW, the in-game policy mechanisms are consistent with those on other Genshin Impact supported platforms.
Q：Can the items I obtain in Genshin Impact in GeForce NOW be carried over to other supported platforms?
A：Yes, all purchased Genshin Impact in-game items, such as Genesis Crystals and Blessings of the Welkin Moon, are interoperable with other Genshin Impact supported platforms.
Q: In what cases will GeForce NOW automatically close my Genshin Impact streaming session?
A: You can switch to another application and return to GeForce NOW to resume game streaming. Although GeForce NOW will automatically quit your gaming session if we notice your network performance is too slow or you are idle for more than eight minutes.
Q: How do I enable my controller to play Genshin Impact?
A: First, make sure you complete the game tutorial, which allows you to access the game settings, or press the “Escape” key on your keyboard.
You can access the control type settings by going to the Profile Menu > Settings > Controls > Control Type > Select “Controller”
A: If you have played Genshin Impact on GeForce NOW from another device and enabled the controller from the Controls settings menu, you will not be able to use touch when you launch on a mobile device until you change the settings.
2. Make sure you complete the game tutorial, which allows you to access the game settings.
3. Go to the game’s Profile Menu > Settings > Controls > Control Type > Select “Keyboard” Note:You must select “Keyboard” as the control type for touch input to work.
4. Quit the game.
5. Relaunch the game on your mobile device and touch should be enabled
A: GeForce NOW RTX 3080 members can enable 120 FPS streaming on any supported device. Although Genshin Impact game rendering is currently limited to 60 FPS on all gameplay.