This can happen for a few reasons
- If your Ubisoft account was connected from a 2nd GeForce NOW account. To fix, just disconnect and reconnect to your Ubisoft account.
- Launching an Ubisoft game through Steam. This is not supported, although you can ask Steam to remember your login and password on GeForce NOW..
- Launching an Ubisoft game through Epic, without having your Epic and Ubisoft accounts linked. To fix, link Epic Games and Ubisoft Accounts.
- Some Ubisoft games still require you to login to your Ubisoft account even with account linking enabled. Those games are:
- Anno® 2070
- Assassin’s Creed® Brotherhood
- Assassin’s Creed® Revelations
- Assassin's Creed® Unity
- Assassin’s Creed® III
- Assassin’s Creed® IV Black Flag™
- Assassin’s Creed® IV Black Flag™ - Gold Edition
- Far Cry® 3
- Far Cry® 3 Deluxe Edition
- Might & Magic® Heroes® VI
- The Settlers® 7: History Edition
- Tom Clancy’s Splinter Cell® Blacklist™
- Tom Clancy’s Splinter Cell® Blacklist™ Deluxe Edition