|
Error code |
Troubleshooting Info |
|
8003000f |
Close any applications on the PC playing movies, music or any protected content and then try again. If that does not work, then please reboot the PC and try again |
|
8033020e |
Close any existing full screen applications and then try launching the game again |
|
8033021e |
Close any existing full screen applications and then try launching the game again |
|
8033021f |
Close any existing full screen applications and then try launching the game again |
|
8033021c |
Please re-scan for games on GeForce Experience and then try again |
|
80330222 |
Some other client is streaming with the PC. Stop that streaming session and try again |
|
80330228 |
Close the current game and streaming session. Update to latest version of Nvidia Display Driver on PC and restart the system. Then, try launching the game again |
|
80330191 |
Logout from both GFE and Nvidia SHIELD device. Re-login and try launching the game again |
|
8033022a |
Close the current game and streaming session. Uninstall and reinstall the latest version of GFE and Nvidia Display Driver on PC. Restart the PC and then launch the game again |
|
803302c(x) |
Please check your network connection. If you are on wifi, then try Ethernet connection. Ensure you do have internet connection on both SHIELD and PC (e.g. try visiting any website) and run a network speed test on PC |
|
800E8600 - 800E8603 |
Close game and streaming session and attempt to launch again. |
|
|
Restart computer and try again. |
|
|
Uninstall and reinstall the latest GFE. |
|
|
Clean install (through installer options) to newest or same Display Driver and try again |
|
800E83XX |
Close game and streaming session and attempt to launch again. Restart computer and try again. Clean install (through installer options) newest or same driver, follow restart prompts, and try again |
|
800E84XX |
|
|
800E9301 |
|
|
800E9303-800E9307 |
|
|
800E9400-800E940A |
|
|
800E9300 |
Close any other streaming or recording applications/games. If that does not work, then please reboot the PC and try again |
|
800E9302 |
Close any applications on the PC playing movies, music or any protected content and then try again. If that does not work, then please reboot the PC and try again |
|
800E85XX |
Close game and streaming session and attempt to launch again. Restart computer and try again. Update to the most recent GFE version. Uninstall and reinstall GFE. Clean install (through installer options) newest or same driver, follow restart prompts, and try again |
|
800F9501 |
Close game and streaming session and attempt to launch again. |
|
|
Try streaming after restarting the computer. |
|
|
If this does not work, please try streaming after updating to the most recent GFE version, or after uninstalling and reinstalling GFE. |
|
800F9505 |
On the machine, go to Control Panel > Sound, right-click and select “Show Disabled Devices”. Select “NVIDIA Virtual Audio Device (Wave Extensible)(WDM)”, right-click and select Enable, then try launching the game again. |
|
800F9508 |
On the machine, open Device Manager, locate “NVIDIA Virtual Audio Device” under Sound, video and game controllers, right-click and select Enable (reboot if prompted for reboot), then try launching the game again. |