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  1. I am getting the Error Code 0x4010002. What does this mean? This error code means the GeForce NOW app is unable to find a graphics processing unit (GPU) capable of decoding the video format used by GeForce NOW.   Please view the GeForce NOW system... Date Updated: 02/28/2018
  2. I upgraded my macOS to 10.15 Catalina and I am getting a different mouse experience now with GeForce NOW. How can I fix it? There are changes by Apple in macOS 10.15 Catalina that change an application’s default access to mouse input. If you are using GeForce NOW with macOS 10.15 Catalina, your gaming experience may be... Date Updated: 09/30/2019
  3. HOW IS GEFORCE NOW FOR SHIELD DIFFERENT THAN GEFORCE NOW FOR MAC AND PC? Earlier this year we stopped charging a monthly service fee for GeForce NOW and closed down our game store. We did this because we have been listening to what our users wanted.   We are happy to... Date Updated: 07/10/2018
  4. GeForce NOW is not activated on my NVIDIA account. Due to popular demand, there is a waitlist to join the GeForce NOW game-streaming service.          - First, you’ll need to join the waitlist... Date Updated: 06/20/2018
  5. HOW CAN I REDUCE LAG OR IMPROVE STREAMING QUALITY WHEN USING GEFORCE NOW? GeForce NOW games are running from the cloud, which means they are running on a server in a data center, not directly from your Mac, PC or Shield   Our latest app has a built-in network test... Date Updated: 04/02/2019
  6. The GeForce NOW Mac or PC apps indicates it needs an update. How do I manually update it? The GeForce NOW Mac and PC apps are designed to update itself automatically, but there are some cases where it is unable to update. Here are some things to try:   Check what version of the... Date Updated: 07/12/2019
  7. WHEN I TRY TO LAUNCH A GAME ON GEFORCE NOW FOR MAC, I GET AN ERROR MESSAGE WITH CODE 0x800B0016. HOW CAN I FIX THAT? If you try to launch a game and see error code 0x800B0016, it could be because GeForce NOW could not set User Datagram Protocol (UDP) socket buffer size. This knowledge base article will: Confirm... Date Updated: 08/17/2017
  8. When playing a game on GeForce NOW, the game quits and I see the error message 0x80040010, 0x80040007, or 0x80040004. How do I fix this? These error messages indicate a network error preventing communication between your device and our servers at this time. If you are using W-ifi, we recommend switching to a wired Ethernet connection... Date Updated: 01/09/2018
  9. What games on GeForce NOW support Highlights? The following games support Highlights and are available to play on GeForce NOW:   ATOM RPG Crossout The D.R.G. Initiative Dirty Bomb ELEX Fortnite GRIP HITMAN 2 Insurgency Sandstorm Island of... Date Updated: 06/11/2019
  10. WHAT GAMES ARE AVAILABLE DURING THE GEFORCE NOW BETA? GeForce NOW currently supports more than 200 popular games from the popular digital stores.  More games will be added regularly. You need to own the supported games in your digital store account... Date Updated: 07/10/2018
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