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  1. I am getting the Error Code 0x4010002. What does this mean? This error code means the GeForce NOW app is unable to find a graphics processing unit (GPU) capable of decoding the video format used by GeForce NOW.   Please view the GeForce NOW system... Date Updated: 02/28/2018
  2. HOW IS GEFORCE NOW FOR SHIELD DIFFERENT THAN GEFORCE NOW FOR MAC AND PC? Earlier this year we stopped charging a monthly service fee for GeForce NOW and closed down our game store. We did this because we have been listening to what our users wanted.   We are happy to... Date Updated: 07/10/2018
  3. The GeForce NOW Mac or PC apps indicates it needs an update. How do I manually update it? Updated The GeForce NOW Mac and PC apps are designed to update itself automatically, but there are some cases where it is unable to update. Here are some things to try:   Check what version of the... Date Updated: 07/12/2019
  4. GeForce NOW is not activated on my NVIDIA account. Due to popular demand, there is a waitlist to join the GeForce NOW game-streaming service.          - First, you’ll need to join the waitlist... Date Updated: 06/20/2018
  5. HOW CAN I REDUCE LAG OR IMPROVE STREAMING QUALITY WHEN USING GEFORCE NOW? GeForce NOW games are running from the cloud, which means they are running on a server in a data center, not directly from your Mac, PC or Shield   Our latest app has a built-in network test... Date Updated: 04/02/2019
  6. When playing a game on GeForce NOW, the game quits and I see the error message 0x80040010, 0x80040007, or 0x80040004. How do I fix this? These error messages indicate a network error preventing communication between your device and our servers at this time. If you are using W-ifi, we recommend switching to a wired Ethernet connection... Date Updated: 01/09/2018
  7. DO I NEED TO OWN GAMES TO PLAY THEM ON GEFORCE NOW BETA? You must own, or purchase, games to use the GeForce NOW beta service during the free beta. GeForce NOW beta gives you instant access to a powerful gaming PC to play your games at their maximum... Date Updated: 07/10/2018
  8. WHEN I TRY TO LAUNCH A GAME ON GEFORCE NOW FOR MAC, I GET AN ERROR MESSAGE WITH CODE 0x800B0016. HOW CAN I FIX THAT? If you try to launch a game and see error code 0x800B0016, it could be because GeForce NOW could not set User Datagram Protocol (UDP) socket buffer size. This knowledge base article will: Confirm... Date Updated: 08/17/2017
  9. WHAT GAMES ARE AVAILABLE DURING THE GEFORCE NOW BETA? GeForce NOW currently supports more than 200 popular games from the popular digital stores.  More games will be added regularly. You need to own the supported games in your digital store account... Date Updated: 07/10/2018
  10. WILL GEFORCE NOW WORK WITH MY MAC? GeForce NOW has been designed to work on most Macs with macOS 10.10 or higher.  We have tested a variety of Macs running 10.10  that work great with GeForce NOW,  which are listed on... Date Updated: 06/14/2017
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