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  1. I am getting the Error Code 0x4010002. What does this mean? This error code means the GeForce NOW app is unable to find a graphics processing unit (GPU) capable of decoding the video format used by GeForce NOW.   Please view the GeForce NOW system... Date Updated: 02/28/2018
  2. HOW IS GEFORCE NOW FOR SHIELD DIFFERENT THAN GEFORCE NOW FOR MAC AND PC? Earlier this year we stopped charging a monthly service fee for GeForce NOW and closed down our game store. We did this because we have been listening to what our users wanted.   We are happy to... Date Updated: 07/10/2018
  3. GeForce NOW is not activated on my NVIDIA account. Due to popular demand, there is a waitlist to join the GeForce NOW game-streaming service.          - First, you’ll need to join the waitlist... Date Updated: 06/20/2018
  4. HOW CAN I REDUCE LAG OR IMPROVE STREAMING QUALITY WHEN USING GEFORCE NOW? GeForce NOW games are running from the cloud, which means they are running on a server in a data center, not directly from your Mac, PC or Shield   Our latest app has a built-in network test... Date Updated: 04/02/2019
  5. When playing a game on GeForce NOW, the game quits and I see the error message 0x80040010, 0x80040007, or 0x80040004. How do I fix this? These error messages indicate a network error preventing communication between your device and our servers at this time. If you are using W-ifi, we recommend switching to a wired Ethernet connection... Date Updated: 01/09/2018
  6. The GeForce NOW Mac or PC apps indicates it needs an update. How do I manually update it? The GeForce NOW Mac and PC apps are designed to update itself automatically, but there are some cases where it is unable update. Here are some things to try: 1. Check what version of the GeForce NOW... Date Updated: 01/26/2018
  7. DO I NEED TO OWN GAMES TO PLAY THEM ON GEFORCE NOW BETA? You must own, or purchase, games to use the GeForce NOW beta service during the free beta. GeForce NOW beta gives you instant access to a powerful gaming PC to play your games at their maximum... Date Updated: 07/10/2018
  8. Can I change a game’s resolution and graphics settings when playing it on GeForce NOW? GeForce NOW streams games at up to 1080 resolution and 60 frames per second, depending on the quality of your Internet connection and the game. All games on GeForce NOW have the best graphic settings... Date Updated: 09/30/2015
  9. WHEN I TRY TO LAUNCH A GAME ON GEFORCE NOW FOR MAC, I GET AN ERROR MESSAGE WITH CODE 0x800B0016. HOW CAN I FIX THAT? If you try to launch a game and see error code 0x800B0016, it could be because GeForce NOW could not set User Datagram Protocol (UDP) socket buffer size. This knowledge base article will: Confirm... Date Updated: 08/17/2017
  10. How do I access the GeForce NOW network quality status? The network quality status is an in-game overlay display in the upper right hand corner that is available in the latest GeForce NOW PC, Mac, and SHIELD apps. By default, these settings will appear... Date Updated: 07/10/2018
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