1. First, check the following: Check if your GPU meets the GameStream requirements. You can get this information under, Settings > General > Features. Check if MSVC Runtime package version 12.0 or... Date Updated: 09/29/2021
  2. Troubleshooting tips for GameStream For information on how to get started with GameStream, please see our GameStream users guide . 1. Check host PC for any of the 3rd party software below. If you... Date Updated: 09/29/2021
  3. Download process is not completing to allow me to start the driver installation GeForce Experience authenticates the downloaded driver package before allowing the user to install the package. If... Date Updated: 09/29/2021
  4. This error means that you are playing content that requires HDCP (High-bandwidth Digital Content Protection) and that your HDMI connection is not secure. Troubleshooting Steps: 1) Turn your TV off... Date Updated: 09/29/2021
  5. Please see the troubleshooting info next to the appropriate code Error code Troubleshooting Info 8003000f Close any applications on the PC playing movies, music or any protected content and then try... Date Updated: 09/29/2021
  6. NVIDIA's GeForce Experience, GeForce Now and SHIELD devices come with built in feedback tools to help NVIDIA troubleshoot customer issues. When you come across an issue that needs addressing, send... Date Updated: 09/29/2021
  7. For step by step instructions on how to connect your SHIELD controller or SHIELD remote, visit: http://nvda.co/connect. Date Updated: 09/29/2021
  8. For optimal performance, NVIDIA recommends using high speed Class 10 or UHS-1 SD card storage or higher. For USB storage, NVIDIA recommends a USB 3.0 hard drive. If your external storage is too slow... Date Updated: 09/29/2021
  9. If Remote GameStream does not work with account pairing, you may need to forward the following ports. UDP: 47998, 48000, 47999, 48010 If Remote GameStream works with account pairing, but Wake on LAN... Date Updated: 09/29/2021
  10. If you have enough free space on SHIELD's internal storage, you can move data back to internal storage and start using that location again as the default place for app and game installations. Go to... Date Updated: 09/29/2021
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