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  1. My SHIELD tab is not visible or displaying an error in GeForce Experience. First, check the following: -Check if your GPU meets the GameStream requirements. You can get this information under, Settings > General > Features. -Check if MSVC Runtime package version 12.0... Date Updated: 11/02/2017
  2. How to Increase Your Internal Storage on SHIELD TV How to Increase your Storage SHIELD TV users can increase their storage space for apps and games by setting up USB drives (or SD Cards if supported) to replace their current internal storage. What to... Date Updated: 02/02/2017
  3. SHIELD - I See a Large Red X or HDCP Warning on My TV This error means that you are playing content that requires HDCP (High-bandwidth Digital Content Protection) and that your HDMI connection is not secure. Troubleshooting Steps... Date Updated: 05/09/2017
  4. Troubleshooting Tips for GameStream Troubleshooting tips for GameStream For information on how to get started with GameStream, please see our GameStream users guide . 1. Check host PC for any of the 3rd party software below. If you... Date Updated: 03/09/2017
  5. How to reset SHIELD Tablet back to factory settings after being locked out You can restore the factory settings to your SHIELD Tablet using the following procedure. Note that this will remove any data on the device. Shut down the device with long press (8sec) Power button... Date Updated: 09/15/2016
  6. GameStream Error Codes   Error code Troubleshooting Info 8003000f Close any applications on the PC playing movies, music or any protected content and then try again. If that does not work, then please reboot the PC... Date Updated: 08/02/2017
  7. Enable and Disable Gamestream Multi-Controller Support to Resolve Controller Issues You may encounter issues with using your gampad or other input device connected to your SHIELD TV when Gamestreaming from your PC if those devices require unique drivers or are not supported under... Date Updated: 02/03/2017
  8. Submitting feedback through Geforce Experience, GeForce Now or SHIELD. NVIDIA's GeForce Experience, GeForce Now and SHIELD devices come with built in feedback tools to help NVIDIA troubleshoot customer issues.  When you come across an issue that needs... Date Updated: 07/13/2018
  9. Remote GameStream - Account Pairing and Port Forwarding. If Remote GameStream does not work with account pairing, you may need to forward the following ports. UDP: 47998, 48000, 47999, 48010 If Remote GameStream works with account pairing, but Wake on LAN... Date Updated: 09/15/2016
  10. Driver download does not complete through GeForce Experience Download process is not completing to allow me to start the driver installation GeForce Experience authenticates the downloaded driver package before allowing the user to install the package. If... Date Updated: 09/15/2016
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