Providing NVIDIA Broadcast Feedback

Updated 10/05/2021 11:35 AM

Providing NVIDIA Broadcast Feedback


Thank you for taking the time to share your feedback. Your submissions will help us improve NVIDIA Broadcast for your environment. If you are experiencing issues, please consult our NVIDIA Broadcast Troubleshooting Guide. This guide will help you solve most common issues with NVIDIA Broadcast.
Please note: Any information you provide will not be used for other commercial purposes and will not be sold, rented, leased or forwarded to any third party. Please visit our Privacy Policy page for further information:
Click from one of the links below based on the type of feedback you wish to share or scroll down to the feedback category:
Installation Issues
If the NVIDIA Broadcast installation fails, please follow the steps below to run the installer with logging enabled.
For advanced users, simply run the installer package with the following command line and then skip to step 5: NVIDIA_Broadcast_v1.3.0.45.exe -log:C:\InstallerLogs -loglevel:6
1. Download the registry file Broadcast_v1.3.0.45_Installer.bat from the URL below and place it in the same directory as the NVIDIA_Broadcast_v1.3.0.45.exe installer file:
2. Once downloaded, right-click over the file Broadcast_v1.3.0.45_Installer.bat and select Run as administrator from the context menu.
3. If you have Windows UAC enabled, Windows will prompt you for permission to proceed.
4. Once the installer completes, locate the log files that were created in the folder:
C:\InstallerLogs
6. Email these files as a file attachment along with a description of the error you have experiencing by clicking here
General Issues:
1. For general issues (eg. microphone not detected, no sound, etc.), please download the script file from the URL below. Then proceed to reproduce the issue you are encountering and then run the script file.
2. It will generate logs in the folder below. c:\NVIDIABroadcastLogs\
3. Click here to send an email and attach the log files from c:\NVIDIABroadcastLogs\ in your email. Please include the following system information in your email: Audio equipment (headphone/mic/sound card/mixer/speakers/etc):
Video equipment (web cam/capture card/etc.):
Description of your issue:
Save a copy of your Microsoft System Information file as described below and include it with your email as a file attachment.
If you are experiencing audio issues (audio playback/microphone input), we may also need to know how your audio devices are configured in the Windows Sound properties. In your email, please also include screenshot(s) of the Windows Sound properterties. To open the Windows Sound properties:
1. On your Windows keyboard, press the Windows key and the letter "R" at the same time to bring up the Run window.
2. In the Open field, type control mmsys.cpl sounds as shown in the screenshow below and then press the OK button.
3. This will bring up the Windows Sound properties. Take a screenshot of the Playback tab for audio playback issues or the Recording tab for microphone issues and include it in your email.
Product Feedback:
Please give us any other feedback on the application by vsiting our forums or sending us an email with your comments or suggestions.
Performance Issues (Advanced Users):
For performance or stutter related issues, please capture a short GPUView trace log (30 seconds to a minute) as described in the FAQ below.
Once the file is ready, compressed and uploaded to a file sharing site, click here to email us a link to the file. In your email, please also include the information below:
Audio equipment (headphone/mic/sound card/mixer/speakers/etc):
Video equipment (web cam/capture card/etc.):
Description of your issue:
Save a copy of your Microsoft System Information file as described below and include it with your email as a file attachment.

Is this answer helpful?

Live Chat

Chat online with one of our support agents

CHAT NOW

ASK US A QUESTION

Contact Support for assistance

Ask a Question