Unable to get surround sound on my Vizio TV

Updated 09/29/2021 02:41 PM

SHIELD TV: Unable to get surround sound when my Vizio TV


This is a known issue we are actively working on.

For now, you can work around the issue by following these instructions

  1. 1. Open Settings > Device preferences > Display & sound > Advanced Sound Settings > Available Formats

  2. 2. Select manual mode

  3. 3. Enable AC-3

  4. 4. Disable EAC-3 and Atmos

You should now be able to hear surround sound from your Vizio TV

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