I am running Windows, with multiple language keyboards installed, and sometimes I am having trouble bringing up the Highlights in-game overlay (IGO). How do I fix this?

Updated 06/14/2019 11:36 AM
I am running Windows, with multiple language keyboards installed, and sometimes I am having trouble bringing up the Highlights in-game overlay (IGO). How do I fix this?

A:  Alt+Shift+Z was selected as the default for Windows for enabling the in-game overlay because it is easily accessible during gameplay and a combination of keys that won't interfere with normal gaming. 
 
However, Alt+Shift is the Windows default hotkey set for switching keyboard languages and it is easy to trigger when you are trying to group the entire set of Alt+Shift+Z keys to open Highlight’s IGO. 
 
Some possible solutions to this problem are
•    Change the Windows hotkey for changing keyboard language
•    Change the key to launch Highlight’s IGO, possibly to Ctrl+Alt+Z)
•    Being slightly more careful when using the Highlight’s IGO
•    Removing unused alternate keyboards when they are not in use
 

Is this answer helpful?

Live Chat

Chat online with one of our support agents

CHAT NOW

ASK US A QUESTION

Contact Support for assistance

Click here