Symptoms or errors
When using single but more commonly multiple monitors with Windows 10 AU (Anniversary Update) and GRID 4.0 / GRID 3.2. The issue is not applicable to earlier versions of Win 10.
· Black / blank screens may be observed
· The issue can also be reproduced with a single monitor and generally occurs when switching from windowed mode to fullscreen (single or multi-display)
· Mouse behavior may be incorrect as if incorrect co-ordinates supplied
· Screen Corruptions across dual monitors such as:
This is an acknowledged issue within the NVFBC SDK within the GRID 4.0 release. Customers wishing to discuss this should quote NVIDIA reference: # 1808974.
Workaround / Solution
This issue is believed resolved in the GRID 4.1 (November 2016) Release Win 10 info 1703 (RS2).
NVIDIA GRID 3.2 (Sept 2016) Release - driver versions: 361.45.26/363.07
NVIDIA GRID 4.0 (August 2016) Release - driver versions: 367.43/369.17
NVIDIA GRID GPUs including M60, M10, K1, K2, M6
This issue is known to affect VMware Horizon View and Citrix XenDesktop.