How to save a DispDiag log file

Answer ID 3468
Updated 07/18/2019 10:03 PM
How to save a DispDiag log file

In the case you experience a monitor display issue, you may be asked to provide a DispDiag log file to better understand the cause of the problem.  Please perform the following:

1) Press the Windows key and the letter "R on your keyboard at the same time to bring up the Run window.

2) In the Open field, type the following command:

dispdiag -out %userprofile%\Desktop\dispdiag-nvidia.dat

Image

3) Press the OK button to proceed 

4) On your Windows Desktop, you should see a new file labeled dispdiag-nvidia.dat.  Provide the file to the NVIDIA Customer Care support agent.

For more information on using the Microsoft dispdiag utility, please visit:

https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/dispdiag

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