In the case you experience a monitor display issue, you may be asked to provide a DispDiag log file to better understand the cause of the problem. Please perform the following:
1) Press the Windows key and the letter "R on your keyboard at the same time to bring up the Run window.
2) In the Open field, type the following command:
dispdiag -out %userprofile%\Desktop\dispdiag-nvidia.dat
3) Press the OK button to proceed
4) On your Windows Desktop, you should see a new file labeled dispdiag-nvidia.dat. Provide the file to the NVIDIA Customer Care support agent.
For more information on using the Microsoft dispdiag utility, please visit:
https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/dispdiag
