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  1. Where are the HD audio drivers? The NVIDIA audio drivers are part of the graphics card driver package.  Simply download the driver package for your graphics card here: www.nvidia.com/drivers The appropriate audio support for... Date Updated: 01/19/2015
  2. How Do I Enable HDR on My TV Most HDR TVs do not have HDR output enabled by default for HDMI. To enable HDR output from SHIELD, refer to your TV owner's manual. Here are the settings for some of the common TVs: Samsung HDR TVs... Date Updated: 01/27/2017
  3. Changing the NVIDIA SHIELD Remote Batteries On the bottom end of the remote you will see a small circular depression. If you press this with a tool (like the end of a ball-point pen) it will release a tray from the bottom of the remote. Pull... Date Updated: 01/27/2017
  4. How to reset SHIELD Tablet back to factory settings after being locked out You can restore the factory settings to your SHIELD Tablet using the following procedure. Note that this will remove any data on the device. Shut down the device with long press (8sec) Power button... Date Updated: 09/15/2016
  5. UEFI / Video BIOS Download You will need to contact your graphics card manufacturer for the latest custom UEFI / video BIOS for your graphics card. Flashing a graphics card with an incompatible or untested... Date Updated: 02/02/2017
  6. Error Code 43 in Device Manager after upgrade to Windows 10. Uninstall the Lucid VIRTU MVP software and then re-install the NVIDIA graphics drivers again. By default the Lucid VIRTU MVP software is usually installed in the "C:\Program Files\lucidlogix"... Date Updated: 08/07/2015
  7. GeForce Hotfix driver 381.78 This is GeForce Hot Fix driver version 381.78 that addresses the following: Fixes Windows 10 Creators Update booting to a black screen on certain notebooks Choose the appropriate driver according to... Date Updated: 05/10/2017
  8. Graphics card basic troubleshooting for video corruption / crashing / system lock ups / freezes / BSOD The following are some basic troubleshooting steps to assist if you suddenly start to encounter corruption on your monitor, crashing while running games or application, system freezes or your... Date Updated: 08/20/2014
  9. GeForce Experience 3.0 installation failure  Start the SCM by running services.msc command  Look for Task Scheduler service  Check to see it is running i.e. Status = "Running"  Check to see it is set to run automatically on... Date Updated: 10/04/2016
  10. What Devices Can Cast to SHIELD TV SHIELD TV has Google Chromecast built-in, so you can cast your favorite entertainment from your personal device on to the big screen*. Cast from your Android phone or tablet, iPhone, iPad, Mac or... Date Updated: 02/03/2017
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