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  1. Voluntary Recall of European plug heads for NVIDIA SHIELD AC Wall Adapters New NVIDIA has announced the voluntary recall of certain plug heads for SHIELD AC wall adapters designed for use in continental Europe, which the company will replace. The affected product shipped with... Date Updated: 08/10/2017
  2. How to Increase Your Internal Storage on SHIELD TV How to Increase your Storage SHIELD TV users can increase their storage space for apps and games by setting up USB drives (or SD Cards if supported) to replace their current internal storage. What to... Date Updated: 02/02/2017
  3. How to reset SHIELD Tablet back to factory settings after being locked out You can restore the factory settings to your SHIELD Tablet using the following procedure. Note that this will remove any data on the device. Shut down the device with long press (8sec) Power button... Date Updated: 09/15/2016
  4. Troubleshooting Tips for GameStream Troubleshooting tips for GameStream For information on how to get started with GameStream, please see our GameStream users guide . 1. Check host PC for any of the 3rd party software below. If you... Date Updated: 03/09/2017
  5. Remote GameStream - Account Pairing and Port Forwarding. If Remote GameStream does not work with account pairing, you may need to forward the following ports. UDP: 47998, 48000, 47999, 48010 If Remote GameStream works with account pairing, but Wake on LAN... Date Updated: 09/15/2016
  6. GameStream Error Codes Updated   Error code Troubleshooting Info 8003000f Close any applications on the PC playing movies, music or any protected content and then try again. If that does not work, then please reboot the PC... Date Updated: 08/02/2017
  7. How can I transfer data between SHIELD Tablet and PC? The easiest way to transfer data is via a USB connection between your PC and SHIELD Tablet using the Micro-USB <-> Standard USB cable included with your tablet. You can also sync over your WiFi... Date Updated: 09/15/2016
  8. Driver download does not complete through GeForce Experience Download process is not completing to allow me to start the driver installation GeForce Experience authenticates the downloaded driver package before allowing the user to install the package. If... Date Updated: 09/15/2016
  9. Enable and Disable Gamestream Multi-Controller Support to Resolve Controller Issues You may encounter issues with using your gampad or other input device connected to your SHIELD TV when Gamestreaming from your PC if those devices require unique drivers or are not supported under... Date Updated: 02/03/2017
  10. ShadowPlay install failure due to DirectX   The ShadowPlay feature requires Microsoft DirectX. When installing ShadowPlay, NVIDIA GeForce Experience will also install any required DirectX files. However, if the... Date Updated: 09/15/2016
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