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  1. How to Increase Your Internal Storage on SHIELD TV How to Increase your Storage SHIELD TV users can increase their storage space for apps and games by setting up USB drives (or SD Cards if supported) to replace their current internal storage. What to... Date Updated: 02/02/2017
  2. How to reset SHIELD Tablet back to factory settings after being locked out You can restore the factory settings to your SHIELD Tablet using the following procedure. Note that this will remove any data on the device. Shut down the device with long press (8sec) Power button... Date Updated: 09/15/2016
  3. ShadowPlay install failure due to DirectX   The ShadowPlay feature requires Microsoft DirectX. When installing ShadowPlay, NVIDIA GeForce Experience will also install any required DirectX files. However, if the... Date Updated: 09/15/2016
  4. Troubleshooting Tips for GameStream Updated Troubleshooting tips for GameStream For information on how to get started with GameStream, please see our GameStream users guide . 1. Check host PC for any of the 3rd party software below. If you... Date Updated: 03/09/2017
  5. Driver download does not complete through GeForce Experience Download process is not completing to allow me to start the driver installation GeForce Experience authenticates the downloaded driver package before allowing the user to install the package. If... Date Updated: 09/15/2016
  6. How can I transfer data between SHIELD Tablet and PC? The easiest way to transfer data is via a USB connection between your PC and SHIELD Tablet using the Micro-USB <-> Standard USB cable included with your tablet. You can also sync over your WiFi... Date Updated: 09/15/2016
  7. Remote GameStream - Account Pairing and Port Forwarding. If Remote GameStream does not work with account pairing, you may need to forward the following ports. UDP: 47998, 48000, 47999, 48010 If Remote GameStream works with account pairing, but Wake on LAN... Date Updated: 09/15/2016
  8. GameStream Error Codes Error Troubleshooting info 0x800E83XX 0x800E84XX Close game and streaming session and attempt to launch again. Restart computer and try again. Clean install (through installer options) newest or same... Date Updated: 02/07/2017
  9. Enable and Disable Gamestream Multi-Controller Support to Resolve Controller Issues You may encounter issues with using your gampad or other input device connected to your SHIELD TV when Gamestreaming from your PC if those devices require unique drivers or are not supported under... Date Updated: 02/03/2017
  10. How can I force my SHIELD Portable to shut down? To force the unit to turn off, hold down the power button for about 12 seconds. To turn the unit back on, just press the power button as usual. Date Updated: 01/23/2017
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