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  1. SHIELD Remote Desktop - Pair your SHIELD with your PC you want to remote into. - Add the Windows Remote Desktop app to GeForce Experience -Click on the plus sign on the right to add a game, and add the Window’s Remote... Date Updated: 04/09/2014
  2. Driver download does not complete through GeForce Experience Download process is not completing to allow me to start the driver installation GeForce Experience authenticates the downloaded driver package before allowing the user to install the package. If... Date Updated: 09/15/2016
  3. Where can I find the serial number for my Nvidia SHIELD? The serial number for the SHIELD is located in the following locations: Registration and warranty card Underneath the SHIELD's magnetic tag From Android Home screen, press "Y", go to System... Date Updated: 08/02/2013
  4. Troubleshooting tips for GameStream Troubleshooting tips for GameStream 1. Check host PC for any of the 3rd party software below. If you have any of these installed consider uninstalling temproary and see if that helps. With at least... Date Updated: 09/15/2016
  5. Remote GameStream - Account Pairing and Port Forwarding. If Remote GameStream does not work with account pairing, you may need to forward the following ports. UDP: 47998, 48000, 47999, 48010 If Remote GameStream works with account pairing, but Wake on LAN... Date Updated: 09/15/2016
  6. How to reset SHIELD Portable back to factory settings after being locked out. 1) Switch your device off (long press the power button and select Power off). 2) Press and hold the Back and Home buttons (these are the two buttons that lie under the NVIDIA-logo Power button... Date Updated: 02/22/2016
  7. ShadowPlay install failure due to DirectX   The ShadowPlay feature requires Microsoft DirectX. When installing ShadowPlay, NVIDIA GeForce Experience will also install any required DirectX files. However, if the... Date Updated: 09/15/2016
  8. Router Port Forwarding Tool - Open up a command prompt, Win 7 - Type "CMD" In the search field in the START Menu, Win8 - Windows Key +X - Download the pftest file linked below, save to a easy to find directory - In the... Date Updated: 04/09/2014
  9. What is Miracast? Miracast is a peer-to-peer wireless screencast standard created by the Wi-Fi Alliance.   It allows two devices (say a tablet and a television) to communicate directly to each other using Wi-Fi... Date Updated: 08/08/2013
  10. Adding a PC manually in SHIELD for GameStream The GAMESTREAM menu also allows you to manually add a PC using the specific IP address of that particular PC. This can be an address on your local network (LAN) or an external IP (WAN) address. On... Date Updated: 04/03/2014
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