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  1. SHIELD Remote Desktop - Pair your SHIELD with your PC you want to remote into. - Add the Windows Remote Desktop app to GeForce Experience -Click on the plus sign on the right to add a game, and add the Window’s Remote... Date Updated: 04/09/2014
  2. Where can I find the serial number for my Nvidia SHIELD? The serial number for the SHIELD is located in the following locations: Registration and warranty card Underneath the SHIELD's magnetic tag From Android Home screen, press "Y", go to System... Date Updated: 08/02/2013
  3. Driver download does not complete through GeForce Experience Updated Download process is not completing to allow me to start the driver installation GeForce Experience authenticates the downloaded driver package before allowing the user to install the package. If... Date Updated: 09/15/2016
  4. Remote GameStream - Account Pairing and Port Forwarding. Updated If Remote GameStream does not work with account pairing, you may need to forward the following ports. UDP: 47998, 48000, 47999, 48010 If Remote GameStream works with account pairing, but Wake on LAN... Date Updated: 09/15/2016
  5. What is Miracast? Miracast is a peer-to-peer wireless screencast standard created by the Wi-Fi Alliance.   It allows two devices (say a tablet and a television) to communicate directly to each other using Wi-Fi... Date Updated: 08/08/2013
  6. ShadowPlay install failure due to DirectX Updated   The ShadowPlay feature requires Microsoft DirectX. When installing ShadowPlay, NVIDIA GeForce Experience will also install any required DirectX files. However, if the... Date Updated: 09/15/2016
  7. Troubleshooting tips for GameStream Updated Troubleshooting tips for GameStream 1. Check host PC for any of the 3rd party software below. If you have any of these installed consider uninstalling temproary and see if that helps. With at least... Date Updated: 09/15/2016
  8. Router Port Forwarding Tool - Open up a command prompt, Win 7 - Type "CMD" In the search field in the START Menu, Win8 - Windows Key +X - Download the pftest file linked below, save to a easy to find directory - In the... Date Updated: 04/09/2014
  9. Where can I download system updates for SHIELD? System updates will be pushed to the device through the normal Google OTA update process. Date Updated: 05/16/2013
  10. Netflix error “This title is not available to watch instantly. Please try another title.” Updated Update your SHIELD system software to version 2.0 or later. Check for system updates by going to Settings > Device > About > System Update. Date Updated: 09/15/2016
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