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  1. GRID network test detected a “Poor network” or “Network error”. This generally happens because of poor networking. Please make sure you meet the network requirements to run GRID. For an amazing GRID experience, we recommend the following: · NVIDIA SHIELD portable... Date Updated: 11/17/2014
  2. Driver download does not complete through GeForce Experience Download process is not completing to allow me to start the driver installation GeForce Experience authenticates the downloaded driver package before allowing the user to install the package. If... Date Updated: 09/18/2014
  3. ShadowPlay install failure due to DirectX   The ShadowPlay feature requires Microsoft DirectX. When installing ShadowPlay, NVIDIA GeForce Experience will also install any required DirectX files. However, if the... Date Updated: 09/25/2014
  4. SHIELD Remote Desktop - Pair your SHIELD with your PC you want to remote into. - Add the Windows Remote Desktop app to GeForce Experience -Click on the plus sign on the right to add a game, and add the Window’s Remote... Date Updated: 04/09/2014
  5. How to reset SHIELD back to factory settings after being locked out. 1) Switch your device off (long press the power button and select Power off). 2) Press and hold the Back and Home buttons (these are the two buttons that lie under the NVIDIA-logo Power button... Date Updated: 02/25/2014
  6. Router Port Forwarding Tool - Open up a command prompt, Win 7 - Type "CMD" In the search field in the START Menu, Win8 - Windows Key +X - Download the pftest file linked below, save to a easy to find directory - In the... Date Updated: 04/09/2014
  7. What is Miracast? Miracast is a peer-to-peer wireless screencast standard created by the Wi-Fi Alliance.   It allows two devices (say a tablet and a television) to communicate directly to each other using Wi-Fi... Date Updated: 08/08/2013
  8. SHIELD and KitKat Beginning with KitKat, Google has changed the way third party applications can interact with external storage, such as an SD card.  This may affect Apps that were installed on SHIELD prior to... Date Updated: 03/26/2014
  9. How can I force my SHIELD to shut down? To force the unit to turn off, hold down the power button for about 12 seconds. To turn the unit back on, just press the power button as usual. Date Updated: 08/19/2014
  10. How do I take a screenshot on the SHIELD? Press and hold the SHIELD and VOLUME buttons together until you see the screenshot animation. To view the picture of the screenshot, go to  Gallery->Album->Screenshot. Date Updated: 05/20/2013