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  1. ShadowPlay install failure due to DirectX   The ShadowPlay feature requires Microsoft DirectX. When installing ShadowPlay, NVIDIA GeForce Experience will also install any required DirectX files. However, if the... Date Updated: 09/15/2016
  2. Troubleshooting Tips for GameStream Updated Troubleshooting tips for GameStream For information on how to get started with GameStream, please see our GameStream users guide . 1. Check host PC for any of the 3rd party software below. If you... Date Updated: 03/09/2017
  3. SHIELD Portable Remote Desktop - Pair your SHIELD Portable with your PC you want to remote into. - Add the Windows Remote Desktop app to GeForce Experience -Click on the plus sign on the right to add a game, and add the Window’s... Date Updated: 01/23/2017
  4. How can I reduce lag or improve streaming quality when using GeForce NOW? GeForce NOW games are running from the cloud, which means they are running on a server in a data center, not directly from your SHIELD Portable . If you experience a reduction in streaming quality or... Date Updated: 01/23/2017
  5. Driver download does not complete through GeForce Experience Download process is not completing to allow me to start the driver installation GeForce Experience authenticates the downloaded driver package before allowing the user to install the package. If... Date Updated: 09/15/2016
  6. Remote GameStream - Account Pairing and Port Forwarding. If Remote GameStream does not work with account pairing, you may need to forward the following ports. UDP: 47998, 48000, 47999, 48010 If Remote GameStream works with account pairing, but Wake on LAN... Date Updated: 09/15/2016
  7. What is Miracast? Miracast is a peer-to-peer wireless screencast standard created by the Wi-Fi Alliance.   It allows two devices (say a tablet and a television) to communicate directly to each other using Wi-Fi... Date Updated: 01/23/2017
  8. GameStream Error Codes Error Troubleshooting info 0x800E83XX 0x800E84XX Close game and streaming session and attempt to launch again. Restart computer and try again. Clean install (through installer options) newest or same... Date Updated: 02/07/2017
  9. GameStream Port forward and log collecting. - Open up a command prompt, Win 7 - Type "CMD" In the search field in the START Menu, Win8 - Windows Key +X - Download the pftest file linked below, save to a easy to find directory - In the command... Date Updated: 02/17/2017
  10. How to reset SHIELD Portable back to factory settings after being locked out. 1) Switch your device off (long press the power button and select Power off). 2) Press and hold the Back and Home buttons (these are the two buttons that lie under the NVIDIA-logo Power button... Date Updated: 01/23/2017
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