GRID vGPU Enabled Cloned VMs Appear Unlicensed After a Forced Reboot

Answer ID 4687
Updated 07/11/2018 07:33 AM

GRID vGPU Enabled Cloned VMs Appear Unlicensed After a Forced Reboot

The files in the trusted storage of a VM can become corrupt after updating the GRID software, which may result in some or all VMs not getting a license.


When this occurs, the trusted storage from the VMs should be cleared.

After configuring the VM license settings, the trusted storage should be cleared from the master image.

The trusted storage is in the following location in the VM:

C:\Program Files\NVIDIA Corporation\Grid Licensing

 

Follow the instructions below to clear the trusted storage from the VM:

  1. Go into the Microsoft Control PanelAdministrative Tools and Services
  2. Locate the “NVIDIA Display Container LS" service, right click on it and select Stop
  3. Go to the following location

    C:\Program Files\NVIDIA Corporation\
     
  4. Delete the following folder

Grid Licensing

  1. Go into the Microsoft Control PanelAdministrative Tools and Services
  2. Locate the “NVIDIA Display Container LS” service, right click on it and select Start

The above steps should be done to the master image after the license settings have been configured so that the VMs have the trusted storage cleared when created.


Applies to:
GRID vGPU
Citrix
VMware
Full Clones
Linked Clones
 

 

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