I am using a Bluetooth headset with GeForce NOW and the in-game audio quality is worse than when I listen to music or watch a video. How do I fix that?

Answer ID 4588
Updated 11/20/2017 09:59 AM
I am using a Bluetooth headset with GeForce NOW and the in-game audio quality is worse than when I listen to music or watch a video.  How do I fix that?

Bluetooth standard provides multiple audio profiles for audio. Two of the most commonly used profiles for Bluetooth headsets are Headset Profile (HSP) used for mobile phone conversations (low-bandwidth speech-like signals), and Advanced Audio Distribution Profile (A2DP) used for high-fidelity audio - such as music. When a Bluetooth headset is connected to a Mac, macOS determines which profile to use based upon whether the microphone on the Bluetooth headset is being used.


GeForce NOW uses microphone for voice chat functionality  As a result when using a Bluetooth headset to play games on GeForce NOW, macOS chooses Headset Profile (HSP) for the headset.  This can result in lower audio quality being heard on the headset.


For now users can work around this issue by using your Mac’s built in mic when you are using a Bluetooth headset.  You can change this under Settings > Sound > Input > Internal Microphone.


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