Voluntary Recall of European plug heads for NVIDIA SHIELD AC Wall Adapters

Answer ID 4534
Updated 08/10/2017 10:33 AM
Voluntary Recall of European plug heads for NVIDIA SHIELD AC Wall Adapters
NVIDIA has announced the voluntary recall of certain plug heads for SHIELD AC wall adapters designed for use in continental Europe, which the company will replace. The affected product shipped with SHIELD World Charger Kit, and European SHIELD tablets and SHIELD TVs between July 2014 and May 2017. NVIDIA has determined that the two-prong European plug head may break, posing a risk of electrical shock.

NVIDIA is asking customers to visit www.nvidia.com/support/adapterrecall for information on how to obtain a replacement European plug head.

This recall does not affect any other NVIDIA products.
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