When I try to redeem my Product Activation Key (PAK), the screen just refreshes and doesn’t move to the questionnaire.

Answer ID 4424
Updated 03/07/2017 09:19 AM

When I try to redeem my Product Activation Key (PAK), the screen just refreshes and doesn't move to the questionnaire.


Occasionally the system will glitch during the PAK redemption process. Try generating your license in a different browser.

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