"Over Local Network" Setting Disappears When Attempting to Make a Change to SHIELD TV Storage Access

Answer ID 4358
Updated 02/02/2017 06:00 PM

"Over Local Network" Setting Disappears When Attempting to Make a Change to SHIELD TV Storage Access


This usually is a result of having an older version of the Plex Server app installed on your SHIELD.  To resolve this:

1) On a PC or Mac, open up your web browser and go to:
https://play.google.com/store/apps/details?id=com.plexapp.mediaserver.smb

2) Log in with your Google account. 

3) Select "Install"

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4) Choose your SHIELD from the drop down list of devices even if your device is greyed out. 

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5) Wait a couple of minutes for the update to be pushed to your SHIELD.  If your SHIELD is powered off, it may take 5 minutes after you power on your SHIELD for the update to appear on your SHIELD.  Once the update has been installed, the issue should be resolved.

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