Extracting the GeForce video BIOS ROM file

Answer ID 4188
Published 07/05/2016 07:56 AM
Updated 07/05/2016 07:56 AM
Extracting the GeForce video BIOS ROM file

If you are reporting an issue to NVIDIA for an issue that may be specific to a particular graphics card make and model, you may be asked to extract and provide a copy of your video BIOS ROM file so that your issue can be investigated.  Follow the steps below:

1) Download the latest version of the 3rd party utility GPU-Z from:

https://www.techpowerup.com/gpuz/

2) Proceed to install the software.

3) Open GPU-Z

4) GPU-Z should appear similar to the screenshot below.  Next to the words BIOS Version, click on the arrow icon -> choose Save to file

Image

5) Give a name to the file and then provide this file to the NVIDIA support agent. 

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