On upgrade to VMware Horizon 7 when using Chrome a blank/incomplete console is seen when connecting to the Horizon connection server administration console

Answer ID 4186
Published 06/30/2016 01:32 PM
Updated 06/30/2016 01:32 PM

On upgrade to VMware Horizon 7 when using Chrome a blank/incomplete console is seen when connecting to the Horizon connection server administration console


Symptom/Error

If you are using Chrome and seeing this type of screen (blank / incomplete with text missing from buttons etc.) when attempting to connect to your Horizon connection server administration console:

Image

Root Cause/Background

This behavior can be caused by a new security feature included in Horizon 7. The View Administration page in Horizon 7 checks the origin URL for the web request, and rejects the request if the URL is not https://localhost/admin or https://URL_used_in_Secure_Tunnel_URL_Field/admin. As detailed by VMware: https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2144768

Solution

Follow the directions to disable checking the origin URL on the Horizon Connection Server VM.

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2144768

Relevant Products

VMware Horizon 7 and up

NVIDIA GRID/Quadro GPUs virtualized with VMware e.g. vGPU / vDGA usage including on M60, M6, M10, K2, K1 and other cards

Chrome

Was this answer helpful?
Your rating has been submitted, please tell us how we can make this answer more useful.

LIVE CHAT

Chat online with one of our support agents

CHAT NOW

ASK US A QUESTION

Contact Support for assistance

CONTACT US