Voluntary Recall of NVIDIA SHIELD Tablets

Answer ID 3718
Published 07/30/2015 03:18 PM
Updated 09/15/2016 10:56 AM
Voluntary Recall of NVIDIA SHIELD Tablets
NVIDIA is recalling its SHIELD tablets sold between July 2014 and July 2015. NVIDIA has determined that the battery in these tablets can overheat and pose a fire hazard.

NVIDIA is asking customers to visit www.nvidia.com/support/tabletrecall for information on how to obtain a replacement device.

NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall.

The recall does not affect any other NVIDIA products.
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