How Do I Enable Netflix 4K HDR on SHIELD TV

Answer ID 3706
Updated 01/26/2017 05:19 PM

How Do I Enable Netflix 4K HDR on SHIELD TV?


Requirements:

1)     A 4K HDR TV with at least one HDMI port that supports HDCP 2.2.
2)     A Netflix plan that supports streaming in Ultra HD.
3)     Internet connection with at least 10 Mbps download speed (Netflix recommends 25 Mbps).

Steps:

1)     Ensure that you have the latest SHIELD Software Upgrade installed. Go to Settings > Device > About > System Update.
2)     Confirm that your HDMI cable is plugged into an HDMI port that supports HDCP 2.2 on your 4K TV. HDCP 2.2 is required for Netflix 4K.
3)     Check your Netflix plan to ensure that it supports streaming in Ultra HD. You can check which plan you're currently on at www.netflix.com/ChangePlan.

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