NVIDIA SHIELD Tablet - Taking Bug Report

Answer ID 3639
Published 03/12/2015 08:18 AM
Updated 09/15/2016 11:50 AM
NVIDIA SHIELD Tablet - Taking Bug Report

To manually take a SHIELD Tablet report to email to a support representative for diagnosing a software issue, you will first need to enable Developer mode.

Enabling Developer Mode:

1) Go into the Android Settings

2) Scroll down and select About tabet

3) Tap Build number 7 times.  Upon tapping the 7th time, you will unlock the Developer options

4) Tap the back button to go back to the main Settings screen.  You should now see {} Developer options on the bottom of the screen

Taking Bug report:  

1) From the Android Settings screen, choose {} Developer options

2) Make sure the setting USB debugging is checked.  If not, Take bug report will be greyed out. 

3) Choose Take bug report to save your log into a bug report which you can email NVIDIA support team.  This process will take about a minute to complete.  Email the completed report to driverfeedback@nvidia.com. 

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