SHIELD OTA update failed to install.

Answer ID 3608
Published 11/26/2014 01:38 PM
Updated 09/15/2016 10:28 AM

SHIELD OTA update failed to install.


If an OTA update on a SHIELD device fails to install, it may be due to the download of the OTA image becoming corrupted.

One way to resolve this is to delete the local data for the update from the device, forcing it to download a fresh copy.

To do so, use any file explorer app (such as ES File Explorer) to delete the OTA folder located in:

Local\NVIDIA\App\OTA

After this folder is deleted, reboot the device, then retry the download and installation of the update.

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