On GRID VCA client can’t connect, no error, progress wheel just spins endlessly

Answer ID 3315
Published 06/20/2013 03:25 PM
Updated 07/01/2013 10:04 AM
On GRID VCA client can’t connect, no error, progress wheel just spins endlessly

· Check Operator Console to see if there are Free seats.

· Make sure you have the correct configuration setting in the client:

o IP address should be the Public IP of the BaseProOSL VM

o Need to specify port 443

· Confirm the client version matches the software that is on the Zone you are connecting to. You can download the client from: http://<OSL_PUBLIC_IP>:8080

· Check client log for client for informative error messages (e.g. stale GridProClient.exe left running)

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