Error message: Incorrect cable

Answer ID 3123
Published 04/17/2012 11:00 AM
Updated 04/17/2012 11:05 AM
When using 3D Vision Surround, one or more of the 3D Vision monitors may display a message on top of your 3D game saying "Incorrect cable. Please use the DVI-DL cable that came with your monitor" even when you are using DVI-DL cables.

This error can occur when some monitors temporarily gets confused due to driver mode switches. To work around this issue, please follow one of these two solutions:

1) Change your monitor to another input and back and the message will disappear. The quickest way to do this is to use your monitor's on-screen menu to switch to another input and then back.

2) If that doesn't work, toggle the monitor front panel power Off/On.

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