"Files needed to display video are not installed or not working correctly. Please restart Media Center and or restart the computer" error message

Answer ID 271
Published 06/16/2005 12:48 PM
Updated 07/22/2009 11:19 AM

I am receiving the error message "Video Error: Files needed to display video are not installed or not working correctly. Please restart Media Center and or restart the computer".


When you change your display screen resolution under Windows Media Center Edition 2005 and then restore live TV to full-screen mode, you may receive the following error message:

"Video Error: Files needed to display video are not installed or not working correctly. Please restart Media Center and or restart the computer."

Please see the following Microsoft knowledge base article to resolve your issue.

http://support.microsoft.com/default.aspx?scid=kb;en-us;889292

Microsoft Knowledge Base Article ID B889292

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