Troubleshooting Flicker

Answer ID 2445
Published 07/21/2009 12:43 PM
Updated 10/02/2009 07:59 AM
Troubleshooting Flicker with NVIDIA 3D Vision

Flicker can be caused by the following setup issues:

  • Objects in between the IR emitter can cause flicker.  Please ensure that there is a clear line of sight between the emitter and the glasses.  Retest with the emitter four feet away from your seating position.

 

  • Environmental flickering or flicker in your peripheral vision seen on walls or lighting are caused by the difference in screen refresh rate.  For troubleshooting purposes turn the lights off or move them away.

 

  • Inteference from other IR sources.  These other sources such as remote controls, IRDA communication, Security alarm systems, strong light bulbs, halogen lights etc.  Strong sunlight can also cause this problem.  Please turn off these devices and keep the IR emitter away from strong sunlight.  For troubleshooting purposes please close window shades.

 

  • Low battery or non uses will cause the glasses to turn off.  Expected behavior is th left lens will flash.  Ensure you charge the glasses before use.  In 3D mode the emitters green light changes to bright green.

The above flicker conditions are not failures in the hardware. Please adjust your setup position or change you screen refresh rate as advised below. Additional information can be found in the userguide,setup wizard or tips n tricks.

If one lens is flashing during games in and is not due to the above issues please contact NVIDIA Customer Care

Flicker can also be caused by the following installation issues:

  • Ensure the 3D Stereo mode has been enabled.  The IR emitter will turn bright green when 3D Stereo mode is enabled.   Please follow the on screen instructions for game configuration.  If you do not see the on screen instructions please press the key combination Ctrl + Alt + Insert on your keyboard.

 

  • Please ensure the IR emitter USB driver is properly installed.  Click here for help if the IR emitter driver wont install.

 

  • Please ensure you have the USB Port set for high performance in your motherboards System BIOS if applicable.  Please refer to your motherboard user guide for information on this setting.

 

  • Ensure USB port does not have power save mode selected. This is necessary for changing your glasses.
    Control panel >Power options> change plan settings>change advanced power setting.

 

  • To avoid USB power issues please use the USB ports directly on the back of the motherboard.  Some front USB panel connectors, un powered hubs, and hubs found in keyboards do not provide full power and can cause problems.  Some USB hubs can also introduce latency issues.

 

  • For troubleshooting purposes please do not overclock with any utilities.  Please Uninstall NVIDIA nTune or ESA System Tools Performance Utility.

 

  • Please disable SLI mode for troubleshooting purposes.

 

  • If the problem persist please try uninstalling and reinstalling the latest  3D Vision driver CD.  Remove the driver by going to Start -> Control Panel -> Programs and Features.  Double click on NVIDIA Stereoscopic 3D Driver.  This will remove the the 3D Vision driver.  Then double click on NVIDIA Drivers.  Select the option to Remove only the following.  Select NVIDIA Display Driver.  Do not remove any other drivers.  Restart your computer. Thereafter,  Insert the GeForce 3D Vision Software and Manuals CD drivers.

Select Install GeForce Graphics driver.
Select Yes, I want to restart my computer now when prompted. The installation process automatically continues after restart.
Select Next to install the GeForce 3D Vision driver.
Select Finish to complete the installation. The GeForce 3D Vision Setup Wizard automatically begins when the InstallShield
completes. The Setup Wizard takes you through installing the IR emitter, setting up your display, and configuring the glasses.

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