Hardware test failed - troubleshoot button

Answer ID 2309
Published 01/08/2009 03:26 PM
Updated 08/30/2010 07:00 PM

I cannot get 3D Vision mode working. What am I doing wrong?


Please follow some of these trouble shooting tips:


·     Make sure you have activated the IR emitter. 
          Press the green ON/ OFF button on the front of the emitter. The emitter is on when the button is bright green.


·     Check and make sure that stereoscopic 3D is enabled.
           Go to the NVIDIA Control Panel Set Up Stereoscopic 3D screen.


·     Make sure your IR emitter is has clear line of sight to the glasses
          Ensure there is direct line-of-sight between the IR emitter and your GeForce 3D Vision glasses at a range of at least 1.5 feet (45cm) or greater. Any obstructions may cause the glasses not to function properly causing the lenses to flicker or turn off.
          Do not place objects too close or in front of the emitter which could block the signal (e.g. keyboard, coffee mug, etc.). Also, make sure not to place your hand or other objects in front the of the IR receiver on the glasses; located near the front left lens.


·     Run the Setup Wizard to verify your hardware is operating properly. 
          Go to the NVIDIA Control Panel (right click on the desktop). Select Set Up Stereoscopic 3D. Then select Run Setup Wizard from Test Stereoscopic 3D drop down menu.


·     Ensure your 3D Vision glasses are fully charged.  
          You can check the battery level of your glasses by pressing the ON button.
                If the light next to the button is green, you have up to 40 hours of battery life remaining. Actual battery life is dependent on the recharge time.
               If the light is red, you have less than two hours remaining and it is recommended that you recharged your glasses.
               If the light does not turn on, the battery is drained and the glasses must be recharged.


          If you are charging GeForce 3D Vision glasses by connecting them to your PC using a USB cable, make sure your PC does not go into power save mode. When your PC goes into power save mode, GeForce 3D Vision glasses are no longer charging. To fix this, disable any power saving options on your PC under the Windows Control Panel. Alternatively, you can use a USB wall charging device to charge the glasses directly from your wall power outlet without connecting to the PC.


·     Make sure you have used the proper cables and display connectors you’re your 3D Vision display and your drivers are up to date.
          

 

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