Video Playback Issues using NVIDIA Purevideo Decoder

Answer ID 210
Published 01/14/2005 09:29 AM
Updated 01/20/2015 03:14 PM
I am not able to playback DVD movies in Microsoft Windows Media Player using the NVIDIA Purevideo Decoder.
Please perform the following steps to troubleshoot this issue:

1.  Ensure your system meets the NVIDIA Purevideo Decoder system requirements.

http://www.nvidia.com/object/dvd_decoder_sysreqs.html

2.  If your system meets the requirements, please make sure your computer is running the latest drivers for your graphics card.

NVIDIA: http://www.nvidia.com/content/drivers/drivers.asp
ATI:         http://support.amd.com/us/gpudownload/Pages/index.aspx
Intel:        http://downloadcenter.intel.com

3. While the minimum required is Windows Media Player 9 we highly recommend Windows Media Player 10 or 11.


http://windows.microsoft.com/en-us/windows/download-windows-media-player

4.  Please update to Windows XP service pack 2 or later. Install Direct X 9.0c for the latest Microsoft Operating System and Direct X runtime fixes.

http://windowsupdate.microsoft.com

5.  Use the decoder checkup utility to ensure the Decoder is installed and has priority if other 3rd party decoders are installed.

http://www.microsoft.com/downloads/details.aspx?familyid=de1491ac-0ab6-4990-943d-627e6ade9fcb&displaylang=en

Thereafter, please attempt to playback DVD video within Media Player 10 or Windows Media Center.

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