iTunes for Windows Vista video playback performance issues

Answer ID 2075
Published 05/22/2007 04:54 PM
Updated 06/18/2007 04:54 PM

 iTunes for Windows Vista video playback performance issues

Troubleshooting iTunes for Windows Vista video playback performance

Some customers using computers containing NVIDIA nForce Serial ATA (SATA) controllers may experience unexpected behavior when playing videos in iTunes on Windows Vista from a SATA hard drive. iTunes may unexpectedly quit or become unresponsive or the computer may unexpectedly reboot or show a blue screen. Standard IDE hard disks are unaffected by this issue. If your computer contains a standard IDE hard disk, you can copy your video files to that disk and play those copies of the files in iTunes or QuickTime Player. NVIDIA is investigating the issue.

NVIDIA has determined this issue isn't specific to nForce SATA Controllers or its associated drivers.  There are no specific performance issues with nForce based motherboards with Apple iTunes.  NVIDIA has reported this application issue to Apple iTunes development.


Was this answer helpful?
Your rating has been submitted, please tell us how we can make this answer more useful.


Chat online with one of our support agents



Contact Support for assistance