I am experiencing problems with the Electronic Program Guide (EPG). Who can help me resolve it?

Answer ID 1841
Published 04/10/2006 03:23 PM
Updated 05/10/2010 12:58 PM

I am experiencing some of these problems with the Electronic Program Guide (EPG) while using DualTV MCE. Who can help me resolve it?

  • No service providers listed from my ZIP or postal code
  • I can't find my sevice provider listed
  • None of the available lineups are correct
  • 1-5 channels are incorrect in my channel lineup
  • 5-10 channels are incorrect in my channel lineup
  • Show listings (guide data) are not correct
  • Show times are not correct
  • Unable to download guide data
  • None of my local channels are appearing
  • Or any issue not listed

 


If you are experiencing any problems related to the Electronic Program Guide (EPG) with DualTV, you can report this to Microsoft by clicking the link below.

http://www.microsoft.com/windowsxp/mediacenter/using/guidesubmit.mspx

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